Last updated: March 2026
Overview
At Tensoru, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our products and services.
Information We Collect
Information you provide
- Account information: When you create an account, we may collect your name and email address.
- Support requests: When you contact us for support, we collect the information you provide in your message.
Information collected automatically
- Usage data: We may collect anonymous usage statistics to help us improve our products. This includes feature usage frequency, crash reports, and basic device information.
- We do not track you across apps or websites. We do not use cookies for advertising or sell your data to third parties.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our products
- Respond to your support requests
- Send important product updates (only if you opt in)
- Analyze anonymous usage patterns to improve user experience
Data Storage and Security
- Your data is stored securely using industry-standard encryption.
- We retain your data only as long as necessary to provide our services.
- You can request deletion of your data at any time by emailing us.
Third-Party Services
Some of our products may use third-party services for analytics or crash reporting. These services collect only anonymous, aggregated data and are bound by their own privacy policies.
Children’s Privacy
Our products are not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through our products or via email.
Contact Us
If you have questions about this Privacy Policy, please contact us at [email protected].